In June 2025, one of our Boscov’s Travel Advisors had the opportunity to travel to Mexico to be part of the ALG Mega FAM trip. Read about their experiences below:
Hacienda, a shared area of shops and entertainment
Q: What is a MEGA FAM? – A: A MEGA FAM is a large, educational trip designed for travel advisors to experience destinations, resorts, and activities firsthand—so they can better understand what they’re selling to their clients.
For this trip specifically it was called, “Pros on the Go,” a MEGA FAM hosted by Apple Leisure Group Vacations (ALGV). It brought together 150 travel advisors, who were split into small groups and stayed at eight different resorts. This allowed them to explore a variety of properties and get a true feel for each one.
Before the main event, there was also a special “Pre-FAM” in Tulum for 19 chosen top advisors, offering a more exclusive experience. Along with tours and experiences, the MEGA FAM included a full day of professional development, giving advisors valuable training to sharpen their skills. In short, it’s a hands-on, high-impact learning trip that helps travel professionals become even more knowledgeable when planning the perfect vacation for their clients.
ALG Pros on the Go group
Q: Was this your first time in Mexico? – A: Not at all! I’ve had the pleasure of visiting Mexico at least 11 times, including four trips just in the past year and a half. Each visit has offered something new—whether it’s exploring a different region, diving deeper into the culture, or simply enjoying the incredible food and hospitality. It’s a country I always look forward to returning to.
Amy: Camp Hill Boscov’s Travel Advisor
Q: What resorts were you able to see/explore during this trip? – A: On this MEGA FAM I toured the following properties (15 total):
Dreams Tulum; Secrets Tulum (and their beach club); Grand Bahia Coba; Grand Bahia Tulum; Grand Bahia Akumal; Bahia Sian Ka’an; Dreams Sapphire (and Club Indigo); Hyatt Ziva Riviera Maya; Hyatt Zilara Riviera Cancun; Hyatt Vivid Grand Island; Riu Palace Mexico; El Dorado Royale; El Dorado Casitas; Generations; Iberostar Selection Cancun.
Hyatt Ziva pool and grounds
Q: Which resort surprised you the most and why? – A: Hyatt Zilara (formerly Secrets Capri): The resort was absolutely beautiful—elegant yet relaxed, with a layout that made it easy to navigate without feeling overwhelmed. Being an adults-only property added to the peaceful, upscale atmosphere. One of the standout features was the variety of dining options available. They offered everything from casual bites to more refined meals which made it easy to find something delicious no matter the craving. Overall, it was a perfect blend of comfort, convenience, and luxury.
Hyatt Zilara beachside restaurant
Q: Out of the resorts you went to, which would be your top recommendation for couples? – A: Secrets Tulum – The new adults-only Secrets Tulum was absolutely incredible. It offers a sleek, modern vibe with luxurious touches throughout, making it an ideal choice for a romantic getaway. Whether you’re planning a honeymoon or celebrating an anniversary, the atmosphere, service, and attention to detail makes the whole resort truly special.
Secrets Tulum secluded pool area
Q: What would be your top recommendation for families? – A: Dreams Sapphire – For families, Dreams Sapphire is a standout. It’s packed with activities that go well beyond the usual resort offerings including: a rock-climbing wall, archery, a bungee trampoline, a water park, a batting cage, mini golf and more. Plus, the resort has an excellent kid’s club that caters to all age groups, giving parents the perfect balance of relaxation and family fun.
Dreams Sapphire activity area for children and teens
Q: Which resort would you recommend for clients looking for a ‘party’ style resort? A: If you’re looking to party on a budget, Riu Palace Mexico is a solid choice. While the amenities are fairly basic compared to more upscale resorts, the vibrant, high-energy atmosphere more than makes up for it. It’s all about the fun here which is perfect for social travelers who want lively entertainment, music, and a great time without breaking the bank.
Riu Palace swim up bar
Q: Which resort would be your top pick for clients who want full-on relaxation? – A: If you’re craving peace and quiet, or romance, both El Dorado Casitas and Secrets Tulum are excellent options. Each offers a laid-back, intimate vibe with beautiful surroundings and thoughtful touches. These resorts are ideal for couples looking to unwind and reconnect. Whether you’re lounging in a private cabana or enjoying a quiet dinner under the stars, these resorts create a serene escape.
Secrets Tulum spa and relaxation area
Q: Did you do anything off resort properties like an excursion? – A: We had the BEST excursion with Amstar at the brand-new adventure park ATVX—and it was unforgettable! We kicked things off by tearing through the jungle on 4-wheelers, which was an adrenaline rush of its own. But the real thrill came next, a high-speed boat ride that’s definitely not for the faint of heart! It was fast, wild, and absolutely exhilarating. If you’re looking for a unique mix of adventure and excitement, this experience is a must.
ATV riding
Q: What was the most informational thing you learned throughout your trip? – A: One day was dedicated to trainings and seminars, and the standout session was with a professional photographer who completely blew us away. He revealed tips and features hidden in our own cell phones that most of us had no idea even existed! His presentation was not only fun and engaging, but also incredibly useful—especially when it came to using our own photos for more effective marketing. It was one of those rare sessions that was both educational and entertaining, and left everyone inspired to elevate their visual content.
Sunset photo taken after the photographer seminar
Q: How likely are you to stay at any of the resorts you visited and why? – A: Over the years, I’ve had the chance to stay at several of these resorts, and it was great to see the recent renovations. They’ve really refreshed the spaces while keeping the charm of each resort intact. Since this is truly one of my favorite destinations, I’d be happy staying at almost any of the properties we visited. That being said, the Bahia complex and the Riu properties aren’t really my personal preference mainly due to differences in the overall atmosphere and what they have to offer. But everyone’s travel style is different, and that’s the beauty of having so many options in the area.
Hyatt Zilara pool and restaurant area
Q: What did you learn that a client wouldn’t necessarily know about all-inclusive vacations? – A: I spend most of my days explaining to clients just how amazing all-inclusive vacations can be, but being immersed in the experience again reminded me why they’re so appealing. The biggest takeaway is how stress-free all-inclusive vacations are. From dining and drinks to activities and entertainment, everything is taken care of. Clients might not realize how much value and convenience this really offers them until they experience it firsthand. It’s a seamless way to travel with no budgeting for meals, no juggling reservations, but pure relaxation and fun. So, my advice? If you’re even thinking about it, do it!
Hyatt Ziva palm trees over looking the beach at the
Does this fantastic MEGA FAM experience inspire you to travel to Mexico? Your local Boscov’s Travel Advisor is ready to assist you in planning whenever you’re ready! Contact your local Boscov’s Travel or call 800-755-8020 or visit https://www.boscovstravel.com/destinations/mexico-caribbean/mexico.html to learn more!
and will receive equipment for use. This feature is fun for the family and highlights the tennis star’s accomplishments! After a match, stop by the pro-shop and museum to see Nadal’s trophies and uniforms from the years.
