An Insider’s Perspective: Exploring Mexico’s Leading All-Inclusive Resorts with a Boscov’s Travel Advisor

In June 2025, one of our Boscov’s Travel Advisors had the opportunity to travel to Mexico to be part of the ALG Mega FAM trip. Read about their experiences below:

Hacienda, a shared area of shops and entertainment 

Q: What is a MEGA FAM? – A:  A MEGA FAM is a large, educational trip designed for travel advisors to experience destinations, resorts, and activities firsthand—so they can better understand what they’re selling to their clients.

For this trip specifically it was called, “Pros on the Go,” a MEGA FAM hosted by Apple Leisure Group Vacations (ALGV). It brought together 150 travel advisors, who were split into small groups and stayed at eight different resorts. This allowed them to explore a variety of properties and get a true feel for each one.

Before the main event, there was also a special “Pre-FAM” in Tulum for 19 chosen top advisors, offering a more exclusive experience. Along with tours and experiences, the MEGA FAM included a full day of professional development, giving advisors valuable training to sharpen their skills. In short, it’s a hands-on, high-impact learning trip that helps travel professionals become even more knowledgeable when planning the perfect vacation for their clients.

ALG Pros on the Go group 

Q: Was this your first time in Mexico? – A: Not at all! I’ve had the pleasure of visiting Mexico at least 11 times, including four trips just in the past year and a half. Each visit has offered something new—whether it’s exploring a different region, diving deeper into the culture, or simply enjoying the incredible food and hospitality. It’s a country I always look forward to returning to.

Amy: Camp Hill Boscov’s Travel Advisor 

Q: What resorts were you able to see/explore during this trip? – A: On this MEGA FAM I toured the following properties (15 total):

Dreams Tulum; Secrets Tulum (and their beach club); Grand Bahia Coba; Grand Bahia Tulum; Grand Bahia Akumal; Bahia Sian Ka’an; Dreams Sapphire (and Club Indigo); Hyatt Ziva Riviera Maya; Hyatt Zilara Riviera Cancun; Hyatt Vivid Grand Island; Riu Palace Mexico; El Dorado Royale; El Dorado Casitas; Generations; Iberostar Selection Cancun.

Hyatt Ziva pool and grounds

Q: Which resort surprised you the most and why? – A: Hyatt Zilara (formerly Secrets Capri): The resort was absolutely beautiful—elegant yet relaxed, with a layout that made it easy to navigate without feeling overwhelmed. Being an adults-only property added to the peaceful, upscale atmosphere. One of the standout features was the variety of dining options available. They offered everything from casual bites to more refined meals which made it easy to find something delicious no matter the craving. Overall, it was a perfect blend of comfort, convenience, and luxury.

Hyatt Zilara beachside restaurant 

Q: Out of the resorts you went to, which would be your top recommendation for couples? – A: Secrets Tulum – The new adults-only Secrets Tulum was absolutely incredible. It offers a sleek, modern vibe with luxurious touches throughout, making it an ideal choice for a romantic getaway. Whether you’re planning a honeymoon or celebrating an anniversary, the atmosphere, service, and attention to detail makes the whole resort truly special.

Secrets Tulum secluded pool area 

Q: What would be your top recommendation for families? – A: Dreams Sapphire – For families, Dreams Sapphire is a standout. It’s packed with activities that go well beyond the usual resort offerings including: a rock-climbing wall, archery, a bungee trampoline, a water park, a batting cage, mini golf and more. Plus, the resort has an excellent kid’s club that caters to all age groups, giving parents the perfect balance of relaxation and family fun.

Dreams Sapphire activity area for children and teens

Q: Which resort would you recommend for clients looking for a ‘party’ style resort? A: If you’re looking to party on a budget, Riu Palace Mexico is a solid choice. While the amenities are fairly basic compared to more upscale resorts, the vibrant, high-energy atmosphere more than makes up for it. It’s all about the fun here which is perfect for social travelers who want lively entertainment, music, and a great time without breaking the bank.

Riu Palace swim up bar 

Q: Which resort would be your top pick for clients who want full-on relaxation? –  A: If you’re craving peace and quiet, or romance, both El Dorado Casitas and Secrets Tulum are excellent options. Each offers a laid-back, intimate vibe with beautiful surroundings and thoughtful touches. These resorts are ideal for couples looking to unwind and reconnect. Whether you’re lounging in a private cabana or enjoying a quiet dinner under the stars, these resorts create a serene escape.

Secrets Tulum spa and relaxation area 

Q: Did you do anything off resort properties like an excursion? – A: We had the BEST excursion with Amstar at the brand-new adventure park ATVX—and it was unforgettable! We kicked things off by tearing through the jungle on 4-wheelers, which was an adrenaline rush of its own. But the real thrill came next, a high-speed boat ride that’s definitely not for the faint of heart! It was fast, wild, and absolutely exhilarating. If you’re looking for a unique mix of adventure and excitement, this experience is a must.

ATV riding

Q: What was the most informational thing you learned throughout your trip? – A: One day was dedicated to trainings and seminars, and the standout session was with a professional photographer who completely blew us away. He revealed tips and features hidden in our own cell phones that most of us had no idea even existed! His presentation was not only fun and engaging, but also incredibly useful—especially when it came to using our own photos for more effective marketing. It was one of those rare sessions that was both educational and entertaining, and left everyone inspired to elevate their visual content.

Sunset photo taken after the photographer seminar 

Q: How likely are you to stay at any of the resorts you visited and why? – A: Over the years, I’ve had the chance to stay at several of these resorts, and it was great to see the recent renovations. They’ve really refreshed the spaces while keeping the charm of each resort intact. Since this is truly one of my favorite destinations, I’d be happy staying at almost any of the properties we visited. That being said, the Bahia complex and the Riu properties aren’t really my personal preference mainly due to differences in the overall atmosphere and what they have to offer. But everyone’s travel style is different, and that’s the beauty of having so many options in the area.

Hyatt Zilara pool and restaurant area 

Q: What did you learn that a client wouldn’t necessarily know about all-inclusive vacations? – A:  I spend most of my days explaining to clients just how amazing all-inclusive vacations can be, but being immersed in the experience again reminded me why they’re so appealing. The biggest takeaway is how stress-free all-inclusive vacations are. From dining and drinks to activities and entertainment, everything is taken care of. Clients might not realize how much value and convenience this really offers them until they experience it firsthand. It’s a seamless way to travel with no budgeting for meals, no juggling reservations, but pure relaxation and fun. So, my advice? If you’re even thinking about it, do it!

Hyatt Ziva palm trees over looking the beach at the 

Does this fantastic MEGA FAM experience inspire you to travel to Mexico? Your local Boscov’s Travel Advisor is ready to assist you in planning whenever you’re ready! Contact your local Boscov’s Travel or call 800-755-8020 or visit https://www.boscovstravel.com/destinations/mexico-caribbean/mexico.html to learn more!

The Ultimate All-Inclusive Experience in Mexico

 

The following post is written by Amy Bressler from Boscov’s Travel Camp Hill. Amy is a Honeymoon & Destination Specialist and recently visited the TRS Coral Hotel and The Grand Palladium Hotel in Costa Mujeres, just north of Cancun, Mexico. 

If you’ve ever stayed at a Palladium hotel in Mexico and the Caribbean, then you will love the adults-only sister property – TRS Coral Hotel in Costa Mujeres. TRS Coral Hotel is their newest hotel that’s less than a year old and located a short 35 minute drive from the airport and 20 minutes from the famous Hotel Zone. This hotel will soon become a quick favorite to all!

Far from the bustling hotel zone, Costa Mujeres’s shores are natural dunes without seaweed/Sargassum, rocks, or reefs. Though the beaches lack natural shade from the palms, the umbrella covered loungers and Bali beds offer relief from the sun. The location gives you beautiful views of the beach, Isla de Mujeres and the Cancun skyline to the south. Palladium is fantastic for groups, families, wedding, honeymooners, and singles.

In addition to the service, the atmosphere of a resort is one of the top qualities clients look for when visiting a new hotel. The TRS Coral Hotel is warm and inviting with modern furnishes. With infinity edge fountains and an open, airy lobby, you’ll feel like you’ve stepped into a lavish hotel in Dubai.

This adult only all-inclusive features huge suites with butler service available for every room. With 24-hour room service, free wifi, keyless wrist band entry into your room, large soaking tub, sitting area with leather sofa, giant flat screen TV, and mood lighting, these rooms feel like your oasis away from home. The rooms include a full minibar, bath products, robe and slippers. The resort rooms feature everything you could ever want in a hotel room and it is all yours! 

We all love to indulge on vacation and TRS Coral Hotel is sure to please. No reservations are needed whether you choose to the buffet, steak house, trendy bars and lounges, or healthy bar. Complemented with oceanfront views, Gaucho the Argentinian steak house was by far my favorite with their surf and turf fare. Or you can see the Chic Cabaret, a 3-hour theatrical dinner production. After dinner, there are endless trendy bars and lounges with entertainment where you can dance those calories away!

By staying at the TRS Coral, you can enjoy unlimited access to Zentropia Palladium Spa & Wellnesscenters every single day of your stay. Relax in the jetted pools, saunas, showers, salt room, and the best part feature – the ice cave!  The spa’s amazing amenities include a roof-top infinity edge pool.

If you’re looking for a family-friendly resort in Costa Mujeres, look no further than The Grand Palladium next to the TRS Coral. You’ll be greeted with an elaborate lobby – a literal art exhibit and definitely a sight to see! This resort offers family friendly rooms and facilities similar to the quality and style of other Palladium resorts throughout Mexico and the Caribbean. With modern amenities, the rooms are well equipped for even toddlers in the family.

Speaking of the entire gang, this hotel offers a bright, fun kids’ clubs and a fun splash park. Even babysitting services are available for families! This resort offers a special section called “Family Selection” – these ocean view split level suites have a Jacuzzi tub on the first level, then a full bedroom and second bath upstairs for mom and dad.  This category gives adults the same privileges as the TRS Coral guests on the adjoining resort property.

This resort features one of two worldwide Rafa Nadal Tennis Centres where you will find 8 clay tennis courts. Bearing the name of the tennis legend and recent US Open Champion Rafa Nadal, this centre offers classes for beginners as well as aspiring professionals.  Throughout the year, camps and classes are held and resort guests can play and will receive equipment for use. This feature is fun for the family and highlights the tennis star’s accomplishments! After a match, stop by the pro-shop and museum to see Nadal’s trophies and uniforms from the years.

This resort features a large convention center, a beautiful Catholic chapel for Sunday service and also capable of hosting ceremonies, the Village where you’ll find restaurants and theatre. Enjoy a 24 hour sports bar, coffee bar along with quaint shops! Make sure to check it out this area of the property as on some night’s vendors are out as well as entertainment.  The complex celebrates everything from Breast Cancer Awareness in October to the Super Bowl. There are endless activities at this well-rounded resort.

If this sound like it would be a perfect wedding destination for you, then you are in luck! There is a fantastic wedding team that will assist with any need a couple could have.  There are various Karen Bussen (wedding coordinator extraordinaire) inspired pre-packaged options or you can customize to make your client’s destination wedding totally unique.

I can’t say enough about this fantastic resort chain from the Palladium family! If you’re ready to book your Mexican getaway, we can make the process easy for you to show up and go!