My Personal Experience Onboard Norwegian Cruise Line’s Brand-New Ship the Luna: Q&A Edition

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In March 2026, one of our Boscov’s Travel employees went on an inaugural cruise onboard the brand-new Norwegian Luna! Read her incredible experience below:

Norwegian Luna

Q: With Norwegian Luna being the newest Prima Plus class ship, was this your first time sailing with NCL or have you experienced their other classes? – A: This was not my first time cruising with Norwegian. My NCL journey actually started about 12 years ago when I sailed to the Bahamas on the Norwegian Breakaway with my husband’s extended family—a group ranging from an 11-month-old to 65+. More recently, in April 2025, I enjoyed a two-night preview of the Norwegian Aqua (the Luna’s sister ship), where the ship stayed docked for the event.

 Q: Where did you sail from and where did you go? – A: We sailed from Miami, Florida to Great Stirrup Cay, NCL’s private island in the Bahamas. On my last cruise, we actually had to skip this stop because rough seas made tendering impossible. This time, however, we finally got to experience the island thanks to the new pier—no more tendering required!

Balcony Stateroom

Balcony Stateroom

Balcony Stateroom

Q: The Luna features some upgraded stateroom designs, which category did you stay in and how was the space? – A: We stayed in a forward-facing balcony cabin and it was very spacious and well equipped. There is nice space under the bed to store your luggage and three closets (two with sliding doors and one open) to store your clothing and personal belongings. Truthfully, the bed was the most comfortable bed I’ve ever slept in.

Q: What did you love most about the ship? – A: I absolutely loved the decor and layout of the ship. In my opinion, the Prima Plus class is the perfect size—neither too big nor too small. Because this series was built in Italy, you can see many luxurious touches in the finishes. The dining experiences were equally impressive; the food was truly phenomenal.

Q: If you had to describe the “personality” of the Luna in just three words, what would they be? – A: Glamorous, Playful and Immersive.

Norwegian Luna Hull Art: “La Luna“

Q: The hull art is stunning! Did you learn anything about the artist, ELLE, or the meaning behind the “La Luna” mural on the bow? – A: The story behind the Norwegian Luna’s hull art is fascinating. NCL commissioned world-renowned street artist ELLE to create the bow mural, titled “La Luna.” She designed the piece to represent the magnetic pull of the moon—a symbol of curiosity, emotion, and adventure. By blending dreamlike imagery with flowing cosmic shapes, the art perfectly captures the romance of the sea. If you look closely, you’ll even find intricate constellations woven into the design, serving as a beautiful tribute to the wonder of a starlit night at sea.

Hasuki

Q: Which restaurant on the Luna is a “must-visit” for future cruisers? – A: I especially loved the atmosphere at Hasuki—and the food was incredibly fresh and flavorful, too. The chef provides such fun, playful entertainment, all while preparing your dinner right before your eyes.

 Indulge Food Hall

Q: The Luna introduced new dining concepts like Sukhothai (Thai) and the Indulge Food Hall. Did you get a chance to try these new additions? – A: I was able to experience the Indulge Food Hall. Personally, the logistics of getting your food aren’t my favorite, but I loved the idea of trying dishes from different parts of the world. The food really was great.

Vibe Beach Club

Q: From the Observation Lounge to the Metropolitan Bar, where was your favorite spot to grab a signature cocktail? – A: My favorite spot for a cocktail was the Vibe Beach Club. Imagine an adults-only outdoor oasis with comfortable loungers and the sun on your face—add a Mango Meltdown in your hand, and you have the perfect, relaxing atmosphere.

Aqua Slidecoaster

Q: Let’s talk thrills! Did you brave the new Aqua Slidecoaster or The Drop dry-slide? – A: ’m always up for a little thrill, so I absolutely tried the Aqua Slidecoaster and The Drop. On the Luna, the Aqua Slidecoaster felt faster through the tunnels than the one on the Aqua, which I thought was a nice update. The Drop was also super fun—I love it when adults can feel like kids again!

ELTON: A Celebration of Elton John™

Q: Between the Broadway-style theater and the interactive venues, what was your absolute favorite entertainment experience? – A: The high-energy Elton John tribute was my favorite entertainment experience, with the Eagles tribute coming in a close second. It was really neat to see how they incorporated real footage of Elton into the show; the talent of the performers was truly exceptional.

Tee Time

Q: Was there a specific “Luna Exclusive” feature or technology you’ve never seen on any other ship before? – A: Although I didn’t get to try it myself, the Swirl Wine Bar offers a virtual reality wine tour that several people onboard raved about. I also really enjoyed the interactive mini-golf course, Tee Time, which uses Radio Frequency Identification (RFID) golf balls to automatically track your strokes. Another cool find: some of the bars, like the Whiskey Bar, are experimenting with ‘clear cocktails.’ They use the exact flavors of traditional drinks—so your Bloody Mary tastes authentic, but looks crystal clear!

 Q: Is there any “insider secret” about the ship that passengers might miss if they don’t know where to look? – A: I really appreciated the water bottle filling stations in the buffet—the water is actually chilled and refreshing. They’ve also upgraded the traditional buffet pizza with a wood-fire oven, which makes a huge difference in quality. One quick insider tip: the bathroom waste cans are tucked inside the cabinet doors to save space, so don’t be confused if you don’t see one on the floor!

Great Stirrup Cay Pier

Q: You mentioned you visited Great Stirrup Cay, NCL’s private island. How has the island experience evolved with the new pier and amenities? – A: Being able to walk straight onto the island without tendering is a huge upgrade for Great Stirrup Cay, making the transition on and off the ship a total breeze. My favorite spot was the 28,000-square-foot heated pool, which features a swim-up bar and plenty of room to either swim or lounge the day away.

Pool at Great Stirrup Cay

Q: We know there’s a new tram system on the island. How easy was it to get around to places like Silver Cove or the Vibe Shore Club? – A: The tram is a great addition for getting around the island. From the welcome center, you can hop on a tram that takes you to several key locations. It’s worth noting that to reach Silver Cove or Vibe Shore Club, you currently need to transfer to a second tram. After a full day onshore, using the tram to avoid the steep incline of the bridge on the way back is a total lifesaver!

 Q: Is there anything else we did not discuss that you would like to mention? – A: Based on feedback from previous Prima-class ships, NCL made some brilliant design updates to the Norwegian Luna. They added a new exterior staircase that connects the pool deck to the top decks—a smart move that means you no longer have to cut through the buffet. They also increased the number of interior staircases to improve guest flow and accessibility. Best of all, the beloved ‘fish’ are back on the stateroom hallway carpets to help you easily find which direction is forward!

Norwegian Luna Inaugural Sailing Welcome Sign

Q: Would you sail on the Luna again? – A: Yes! I have always been a fan of the Norwegian Cruise Line brand. They consistently provide an excellent cruise vacation and a fantastic overall value.

Does this incredible experience incline you to sail on the Norwegian Luna? Your local Boscov’s Travel Advisor is ready to assist you in planning whenever you’re ready! Contact your local Boscov’s Travel or call 800-755-8020 or visit https://www.boscovstravel.com/cruises/norwegian/index.html to learn more.

 

Our Personal Experience Onboard Royal Caribbean International’s Brand-New Star of the Seas: Q&A Edition

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In August 2025, members of our team went on an inaugural cruise onboard Royal Caribbean International’s brand-new Star of the Seas! Read their incredible experience below:

Royal Caribbean’s Star of the Seas

Q: Was this your first time sailing on Royal Caribbean? – A: All of us have sailed on Royal Caribbean before, but we were all very excited to experience the Star of the Seas – one of the largest cruise ships in the world – for ourselves.

Q: Where did you sail to and from? – A: We sailed roundtrip from Port Canaveral (Orlando), FL to Royal Caribbean’s private island, Perfect Day at CocoCay, Bahamas.

Q: What stateroom did you stay in? – A: We each had Balcony staterooms, and they were great! The room felt very spacious and well-appointed, giving us plenty of room to move around comfortably throughout the entire sailing. A nice bonus was the bathroom’s shower which was large enough to be comfortable and even featured a built-in seat! 

Balcony Stateroom

Q: How did you feel about the Star of the Seas being one of the biggest cruise ships in the world? Could you tell? – A: This was our first time sailing on a Royal Caribbean ship of this magnitude. Some of us were not sure how we would like a ship as large as the Icon Class, but we were actually extremely impressed! Although the ship is so big, it is truly one of the most well-designed ships we’ve sailed on. We all agreed that even though the ship holds many passengers, we never felt crowded. It was a great experience!

Q: What did you love most about the ship? – A: This may seem like a small detail, but we really loved the amount of deck space compared to other ships. Whether we wanted to unwind by the pool, enjoy a quiet drink, or simply relax – the ship offered endless places to choose from.

Chill Island

Q: What surprised you most about the ship? – A: The ship’s elevator system and technology were simply incredible – we can’t praise it enough! A key feature is the central hub of twelve elevators, which was never overcrowded. The secret? When you need a ride, you use a touch screen to select your desired floor. The screen then directs you to a specific elevator with a letter prompt, and once inside, your work is done! There are no buttons to press, you just wait for your floor to be announced. This technology sets a new standard and makes the cruise ship elevator experience effortless and efficient.

Q: What was your favorite dining onboard? – A: Dining onboard was a massive hit! Everyone raved about the Main Dining Room’s food and service. For a more casual bite, we found “the best Smashburger ever” at Basecamp, located in Thrill Island. And don’t forget the Windjammer Café (buffet), which offers incredible choices for every meal and snack, including luxurious options like lobster and steak!

Food from Windjammer Café

Q: What was your favorite bar onboard? – A: The Pub was a favorite for its atmosphere – the decor genuinely felt like an authentic Irish pub. We appreciated the live music and cold Guinness on draft. The Lime & Coconut was also unmatched. It’s conveniently located by the pool, serves delicious cocktails, and hosts live DJs and musicians who keep the energy high throughout the day.

The Lime & Coconut

Q: What was your favorite entertainment onboard? – A: The general consensus is the onboard entertainment was truly spectacular! We all thoroughly enjoyed Back to the Future: the Musical, which was nothing short of amazing. The cast was very talented and the set was incredible (topped with a flying DeLorean)! A true blast from the past.

Back to the Future: the Musical

Q: What other shows did you attend? – A: We attended two other shows. The ice show, SOL, was a highly immersive and captivating experience. Then, switching gears to water, Torque at the AquaTheater was pure adrenaline and filled with breathtaking stunts by exceptionally skilled divers. Make sure you get to shows early even if you have a reservation to guarantee seats with your group.

SOL (Ice Show)

Q: What other activities did you do onboard and which was your favorite? – A: The ship provided endless ways to spend the day. For a wholesome highlight, we were excited to meet Sailor, the ship’s adorable canine mascot. Thrill-seekers will love the immense collection of waterslides (major thrills guaranteed!). If gaming is your style, the Casino was huge, offering plenty of machines and tables.

Sailor, the ship’s canine mascot

Waterslides

Q: You mentioned you sailed to Perfect Day at CocoCay, Bahamas. What do you want to share about the port? – A: Perfect Day at CocoCay was absolutely amazing, offering diverse experiences we all thoroughly enjoyed.

We loved exploring the differences between the beach areas, particularly the exclusive Hideaway Beach Club. This adults-only oasis features beautiful white sand and clear, calm ocean water. Please know that the club has continuous, loud party music, so if you are looking for a quieter experience, we’d recommend other parts of the island.

The island’s public spaces were just as incredible as the beaches, offering amazing atmosphere and convenience. We also really enjoyed the Oasis Lagoon Bar. It had a beautifully thatched roof and spectacular Polynesian-style furnishings, creating an atmosphere that felt like an exotic escape. This bar is especially convenient as it serves guests both as a swim-up bar and an on-land bar. The design details made all the common areas very fun and appealing.

We got our adrenaline fix at the Thrill Waterpark. The waterslides are amazing, delivering major thrills. We highly recommend arriving early to beat the crowds and enjoy the fun without long lines.

Perfect Day at CocoCay, Bahamas

Hideaway Beach Club

Hideaway Beach Club

Hideaway Beach Club

Thrill Waterpark

Thrill Waterpark

Q: Is there anything else we did not discuss that you would like to mention? – A: Yes!

– Getting on and off the ship was an absolute breeze. The process was incredibly smooth, thanks to two dedicated escalators from the main promenade that took guests directly to the disembarkation level. The fact that moving thousands of guests is easier on the world’s largest ship than on most others we’ve sailed on is a true testament to the ship’s design.

– Even the public restrooms onboard were high-tech! They featured touchless entry and exit. You just waved your hand by the door, and it opened – a brilliant feature for hygiene and convenience.

Q: Would you sail on the Star of the Seas again? – A: One hundred times – yes! The ship is perfect for singles, multigenerational families, couples – everyone! There’s truly something for all onboard.

Star of the Seas

Does this incredible experience incline you to sail on Royal Caribbean’s Star of the Seas? Your local Boscov’s Travel Advisor is ready to assist you in planning whenever you’re ready! Contact your local Boscov’s Travel or call 800-755-8020 or visit https://www.boscovstravel.com/cruises/royal-caribbean/index.html to learn more.

 

An Insider’s Perspective: Exploring Mexico’s Leading All-Inclusive Resorts with a Boscov’s Travel Advisor

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In June 2025, one of our Boscov’s Travel Advisors had the opportunity to travel to Mexico to be part of the ALG Mega FAM trip. Read about their experiences below:

Hacienda, a shared area of shops and entertainment 

Q: What is a MEGA FAM? – A:  A MEGA FAM is a large, educational trip designed for travel advisors to experience destinations, resorts, and activities firsthand—so they can better understand what they’re selling to their clients.

For this trip specifically it was called, “Pros on the Go,” a MEGA FAM hosted by Apple Leisure Group Vacations (ALGV). It brought together 150 travel advisors, who were split into small groups and stayed at eight different resorts. This allowed them to explore a variety of properties and get a true feel for each one.

Before the main event, there was also a special “Pre-FAM” in Tulum for 19 chosen top advisors, offering a more exclusive experience. Along with tours and experiences, the MEGA FAM included a full day of professional development, giving advisors valuable training to sharpen their skills. In short, it’s a hands-on, high-impact learning trip that helps travel professionals become even more knowledgeable when planning the perfect vacation for their clients.

ALG Pros on the Go group 

Q: Was this your first time in Mexico? – A: Not at all! I’ve had the pleasure of visiting Mexico at least 11 times, including four trips just in the past year and a half. Each visit has offered something new—whether it’s exploring a different region, diving deeper into the culture, or simply enjoying the incredible food and hospitality. It’s a country I always look forward to returning to.

Amy: Camp Hill Boscov’s Travel Advisor 

Q: What resorts were you able to see/explore during this trip? – A: On this MEGA FAM I toured the following properties (15 total):

Dreams Tulum; Secrets Tulum (and their beach club); Grand Bahia Coba; Grand Bahia Tulum; Grand Bahia Akumal; Bahia Sian Ka’an; Dreams Sapphire (and Club Indigo); Hyatt Ziva Riviera Maya; Hyatt Zilara Riviera Cancun; Hyatt Vivid Grand Island; Riu Palace Mexico; El Dorado Royale; El Dorado Casitas; Generations; Iberostar Selection Cancun.

Hyatt Ziva pool and grounds

Q: Which resort surprised you the most and why? – A: Hyatt Zilara (formerly Secrets Capri): The resort was absolutely beautiful—elegant yet relaxed, with a layout that made it easy to navigate without feeling overwhelmed. Being an adults-only property added to the peaceful, upscale atmosphere. One of the standout features was the variety of dining options available. They offered everything from casual bites to more refined meals which made it easy to find something delicious no matter the craving. Overall, it was a perfect blend of comfort, convenience, and luxury.

Hyatt Zilara beachside restaurant 

Q: Out of the resorts you went to, which would be your top recommendation for couples? – A: Secrets Tulum – The new adults-only Secrets Tulum was absolutely incredible. It offers a sleek, modern vibe with luxurious touches throughout, making it an ideal choice for a romantic getaway. Whether you’re planning a honeymoon or celebrating an anniversary, the atmosphere, service, and attention to detail makes the whole resort truly special.

Secrets Tulum secluded pool area 

Q: What would be your top recommendation for families? – A: Dreams Sapphire – For families, Dreams Sapphire is a standout. It’s packed with activities that go well beyond the usual resort offerings including: a rock-climbing wall, archery, a bungee trampoline, a water park, a batting cage, mini golf and more. Plus, the resort has an excellent kid’s club that caters to all age groups, giving parents the perfect balance of relaxation and family fun.

Dreams Sapphire activity area for children and teens

Q: Which resort would you recommend for clients looking for a ‘party’ style resort? A: If you’re looking to party on a budget, Riu Palace Mexico is a solid choice. While the amenities are fairly basic compared to more upscale resorts, the vibrant, high-energy atmosphere more than makes up for it. It’s all about the fun here which is perfect for social travelers who want lively entertainment, music, and a great time without breaking the bank.

Riu Palace swim up bar 

Q: Which resort would be your top pick for clients who want full-on relaxation? –  A: If you’re craving peace and quiet, or romance, both El Dorado Casitas and Secrets Tulum are excellent options. Each offers a laid-back, intimate vibe with beautiful surroundings and thoughtful touches. These resorts are ideal for couples looking to unwind and reconnect. Whether you’re lounging in a private cabana or enjoying a quiet dinner under the stars, these resorts create a serene escape.

Secrets Tulum spa and relaxation area 

Q: Did you do anything off resort properties like an excursion? – A: We had the BEST excursion with Amstar at the brand-new adventure park ATVX—and it was unforgettable! We kicked things off by tearing through the jungle on 4-wheelers, which was an adrenaline rush of its own. But the real thrill came next, a high-speed boat ride that’s definitely not for the faint of heart! It was fast, wild, and absolutely exhilarating. If you’re looking for a unique mix of adventure and excitement, this experience is a must.

ATV riding

Q: What was the most informational thing you learned throughout your trip? – A: One day was dedicated to trainings and seminars, and the standout session was with a professional photographer who completely blew us away. He revealed tips and features hidden in our own cell phones that most of us had no idea even existed! His presentation was not only fun and engaging, but also incredibly useful—especially when it came to using our own photos for more effective marketing. It was one of those rare sessions that was both educational and entertaining, and left everyone inspired to elevate their visual content.

Sunset photo taken after the photographer seminar 

Q: How likely are you to stay at any of the resorts you visited and why? – A: Over the years, I’ve had the chance to stay at several of these resorts, and it was great to see the recent renovations. They’ve really refreshed the spaces while keeping the charm of each resort intact. Since this is truly one of my favorite destinations, I’d be happy staying at almost any of the properties we visited. That being said, the Bahia complex and the Riu properties aren’t really my personal preference mainly due to differences in the overall atmosphere and what they have to offer. But everyone’s travel style is different, and that’s the beauty of having so many options in the area.

Hyatt Zilara pool and restaurant area 

Q: What did you learn that a client wouldn’t necessarily know about all-inclusive vacations? – A:  I spend most of my days explaining to clients just how amazing all-inclusive vacations can be, but being immersed in the experience again reminded me why they’re so appealing. The biggest takeaway is how stress-free all-inclusive vacations are. From dining and drinks to activities and entertainment, everything is taken care of. Clients might not realize how much value and convenience this really offers them until they experience it firsthand. It’s a seamless way to travel with no budgeting for meals, no juggling reservations, but pure relaxation and fun. So, my advice? If you’re even thinking about it, do it!

Hyatt Ziva palm trees over looking the beach at the 

Does this fantastic MEGA FAM experience inspire you to travel to Mexico? Your local Boscov’s Travel Advisor is ready to assist you in planning whenever you’re ready! Contact your local Boscov’s Travel or call 800-755-8020 or visit https://www.boscovstravel.com/destinations/mexico-caribbean/mexico.html to learn more!

Our Personal Experience Onboard Norwegian Cruise Line’s Brand-New Ship the Aqua: Q&A Edition

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In April 2025, some of our Boscov’s Travel employees stayed onboard the brand-new Norwegian Aqua! Read their incredible experience below:

Norwegian Aqua

Q: Was this your first time on a Norwegian Cruise Line ship? – A: We had a variety of travelers with us ranging from first time cruisers – even first-time cruisers with Norwegian Cruise Line – all the way up to seasoned pros. It was really fun to watch how everyone interacted with one another. We were able to gain and give advice where needed, and of course, learn all there was to know to bring information back to our clients.

Q: What was the first thing that wowed you when you stepped onboard? – A: When stepping onto the Norwegian Aqua, we were floored/awed/taken back by the elegance and refined style of the ship, truly giving the ship a ‘modern relaxed feel.’ We noticed the lighting on the ship – even from one deck to another – really aided to the atmosphere, whether it be relaxing with a cocktail at the Belvedere Bar or bright lights shining your way around the shops. We couldn’t help but also notice how spacious and clean the ship was too. Great first impression!
Insider information: the Prima class was built in Italy, compared to the Breakaway class in Germany. We think this was smart and will aid in the ship feeling modern for years and years to come.

Penrose Atrium

Q: Describe the atmosphere and vibe of the ship in three words. – A: 1. Upscale 2. Luxurious 3. Serene

Q: What stateroom did you stay in? – A: As mentioned, we had a variety of travelers with us for this trip staying in a variety of staterooms ranging from Oceanview all the way up to a 2-Bedroom Family Villa in The Haven. Even with the variety, everyone had similar feedback that they could not believe how spacious the cabins and the bathrooms felt (a huge plus in our books)! There is ample amount of room to fit all your belongings and for them to stay organized as well.

Balcony Stateroom

Q: What was your favorite onboard entertainment? – We absolutely love the Broadway-styled shows onboard! Our top favorites were Revolution: A Celebration of Prince and Elements: The World Expanded. The latter show had incredible dancing, magic and acrobatics. The show incorporated the different elements: wind, water, fire, and even snow! Both shows had such great energy and we highly recommend them.

Aqua Theater

Q: What was your favorite restaurant onboard? What dish did you enjoy the most? – We all have our own favorite restaurant from the cruise including:

– Hasuki was a great hibachi-styled restaurant. The food was flavorful, colorful and fresh, but the headliner had to be the great entertainment from the staff preparing the food.

Hasuki

– Hudson’s Dining Room is one of the main dining rooms onboard. One of our travelers raved about the amazing menu with ‘the best braised short ribs I’ve ever had!’ And of course, crème brulee to top it off.

Hudson’s Dining Room

– Sukhothai is the new Thai restaurant onboard. We were told this restaurant was developed from a fan favorite, the Thai Cashew Chicken dish, and offers a range of authentic Thai cuisines. A lot of our group dined here one evening and had mixed reviews on whether it was worth the specialty dining cover charge or not.

Sukhothai

– Palomar is the Mediterranean restaurant onboard focusing on fresh fish and seafood. One employee dined here and had rave reviews. The floor to ceiling windows added a beautiful backdrop to the meal, service was excellent, and food was out of this world. Our recommendations are the Grilled Prawns and Greek Village Salad for appetizers, and the Filet Mignon for an entrée (the Lemon-Herb Maître d’ Butter ::drool::). We also recommend trying one of every dessert for the table with the Galaktoboureko being a surprise favorite of the table.

Palomar

Q: What was your favorite bar onboard? Was there a go to drink? – Our group had samplings from each bar onboard and tended to hop around between the Belvedere Bar, the Penrose Bar and the Local Bar & Grill. We liked the atmosphere/vibes at these bars and had plenty of space to hangout and sit. The Local Bar & Grill will be your go-to late-night spot and we recommend the cheese fries (don’t feel silly asking for 3 or 4 orders, they are on the smaller side and go fast). The weather wasn’t the best, otherwise, we would have enjoyed the multiple outdoor bars. Our go to drinks onboard – and some new fan favorites – included gin and tonics with a lime and a lemon, dark ‘n’ stormy, the classic Aperol spritz, whiskey on the rocks, etc.

Belvedere Bar

Q: What activities did you do onboard and which was your favorite? – It seemed like our group was able to cover the whole ship collectively, which was nice because for being onboard for just a day and a half, a single person wouldn’t be able to see all the offerings. Our favorite activities included the:

– Sail Away Party

– 90s Party

– Miniature Golf – Tee Time

– Pickleball

– Shooting hoops on the Glow Court

– The Improv at Sea Comedy Club

Tee Time

Pickleball Court

Glow Court

The Improv at Sea Comedy Club

Q: Was there anything on the ship you’ve never seen before? Tell us about everything new! – Mentioned above was the new Thai restaurant, Sukhothai, and Norwegian also introduced another restaurant to their Indulge Food Hall concept, Planterie, as well as Swirl. Planterie is Norwegian Cruise Line’s first dedicated plant-based venue and offers bowls and other healthy options like the Mediterranean Goddess Bowl with spiced vegetables, tabbouleh, and honey-roasted carrots, and the Southwest Bowl with smoked tempeh. Swirl is a wine lounge onboard the Aqua and offers a wine-by-the-glass menu and a selection of rare and premium vintages. This is a perfect place to cozy up to your partner and enjoy some wine together.


Indulge Food Hall

Q: How was the all-new Aqua Slidecoaster? – The Aqua Slidecoaster was so very fun and such a cool experience! The Aqua Slidecoaster is a new addition to Norwegian and is the world’s first hybrid rollercoaster and waterslide! We had a few brave souls within our group try this new activity in chilly weather (some went in clothing, some were extra brave and did it in their bathing suits). We are a thrill type of group so we collectively agreed the best part was the sendoff with the mechanical arm. After the sendoff, you then get to enjoy the standard leisure waterslide. Even if you aren’t a rollercoaster person, we still recommend trying the Aqua Slidecoaster out as it wasn’t overly intense.

Aqua Slidecoaster

View of the Aqua Slidecoaster from Vibe Beach Club

Q: What was your favorite spot to relax and unwind on the ship? –  A great place to kick back and relax is the Observation Lounge. It’s a beautiful enclosed lounge with comfortable seating to sit back, relax, and enjoy the beautiful views. And of course, the Penrose Atrium is the prime spot to be while enjoying a cocktail and people watching. If the weather was nicer, we would have enjoyed the Vibe Beach Club (the adults-only section onboard; admission fees apply). And if you are lucky enjoy to stay in The Haven, absolutely take advantage of the sauna and hot tubs on the sundeck.

Vibe Beach Club

Q: How was the service from the crew throughout your time onboard? – Outstanding! The crew onboard was very friendly and above and beyond accommodating. Through our trade training onboard, we learned that they select the crew based on having previous experience onboard that type of ship class. No matter what the question or request, the crew was available and eager to help.

Q: What did you love most about the ship? – It sounds cliché, but we truly loved it all. The layout, style and finishes of the ship, the spacious accommodations, the dining venues, the outdoor areas (including the infinity pools and hot tubs), the accommodating staff. We are excited to share this ship with our clients knowing they will have an enjoyable vacation on an incredible product.

Q: Would you sail on the Aqua again? – Absolutely.

Does this incredible experience incline you to sail on the Norwegian Aqua? Your local Boscov’s Travel Advisor is ready to assist you in planning whenever you’re ready! Contact your local Boscov’s Travel or call 800-755-8020 or visit https://www.boscovstravel.com/cruises/norwegian/index.html to learn more.

Our Personal Experience Staying at Secrets Playa Blanca Costa Mujeres, Mexico: Q&A Edition

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Our Personal Experience Staying at Secrets Playa Blanca Costa Mujeres, Mexico: Q&A Edition

In August 2024, some of our Boscov’s Travel Advisors went on a trip to Secrets Playa Blanca Costa Mujeres, Mexico! Read about their incredible experience below:

Secrets Playa Blanca Costa Mujeres, Mexico

Q: How did you get to your destination? Airline? Transfers? – A:

Airline: We flew Frontier Airlines which can be a part of your complete vacation package. Something very near to our hearts is that Frontier Airlines is “America’s Greenest Airline,” with the lowest (by a significant amount) emissions and carbon footprint. The smaller tray tables are large enough for an iPad or Kindle, beverage, phone, or notepad. It even has a ledge so your device is cradled and doesn’t fall or slip off. The arm rests are also thinner to eliminate aircraft weight which also makes the seats wider. They are more comfortable and give more than enough leg room. The flight attendants were friendly and kind. We had a smooth and pleasant flight!

Transfers: We used Amstar’s roundtrip transfers from the airport to the resort. Amstar is one of our preferred transfer and excursion travel partners. The services provided by Amstar really stand out in terms of quality and reliable services. Our transfers were relaxed and comfortable on every level. You can be assured you will have safe and clean transportation, and a safe and secure experience!

Q: What resort did you stay at and was it all-inclusive and for how long? – A: We stayed at Secrets Playa Blanca, Costa Mujeres. Yes, the resort is all-inclusive with food and beverage. We stayed here for three nights.

Lobby

Q: Where is Costa Mujeres? – A: Costa Mujeres is in Mexico, about 30 minutes north of Cancun. This is a very safe area. It is calm and secluded with pristine beaches, clear water and white, soft sand. The resorts are in a gated community and you need to pass security checkpoints to enter into the resorts. Isla Mujeres sits right across of Costa Mujeres which protects the beach from sargassum – a big plus!

Q: What type of room did you stay in? Tell us about it? – A:  We each stayed in a Preferred Club Jr. Suite Ocean View! The room had everything needed including plenty of seating areas, a fully-stocked mini bar, and bedside adjustable reading lights. Plus, the balcony had a sofa, an outdoor tub, and tables. A huge plus was the fantastic bathroom with a magnifying light-up vanity mirror, a soaking tub for two, and big walk-in shower with a clothing line to hang up wet swimsuits. The room décor was beautiful and the beds were very comfortable – it was one of the best nights’ sleeps!

Preferred Club Jr. Suite Ocean View

Preferred Club Jr. Suite Ocean View

Preferred Club Jr. Suite Ocean View

Preferred Club Jr. Suite Ocean View Balcony

Preferred Club Jr. Suite Ocean View Balcony View

Everything was well kept and extremely clean. We had housekeeping service twice a day and towels were always replaced. Even after visiting the beach and getting sand on the floor, it was cleaned up right away during the next service. Since we stayed in the Preferred Club, we were also able to enjoy the Preferred Club Lounge. The lounge is open-air with a huge bar and plenty of space to relax at night. It also had an infinity pool overlooking the ocean – stunning views!

Preferred Club Lounge

Q: What did you love most about the resort? – A: We loved everything the resort had to offer including the most welcoming staff, excellent service, delicious food/drinks, enjoyable entertainment, gorgeous rooms, incredible pools, a pristine beach, and the nature-inspired beauty of the resort. Secrets Playa Blanca is by far one of the nicest all-inclusive resorts we have stayed at.

Pools

Q: How was the staff at the resort? – A: The staff at the resort were truly was amazing. They were friendly, eager to assist you, and happy to be there. Each employee met you with a smile and pleasant greeting (sometimes even by your name!). You could tell everyone took great pride in their work and cared about guests.

Q: How was the dining? – A: The resort offers many dining options including six al a carte restaurants, a buffet, a grill, and a café! The food was outstanding, the buffet had a great variety, and the staff took care of one traveler who had an allergy every time. The food was truly top-notch and we wish we had more time to explore the options even more!

Market Cafe

Q: What was your favorite restaurant? – A: We all have our own favorite from the resort including:

Bordeaux (French Cuisine) was absolutely delicious!

Bordeaux

Bordeaux

Bordeaux food

Coco Café was the perfect place for a morning person with lattes and breakfast! The choices also changed throughout the day so you could pop in and out if you were hungry or leaving the property for an excursion (to grab a quick snack or caffeine).

El Patio offered delicious authentic Mexican cuisine and they even make their own tortillas!

El Patio

El Patio

ASADO, the fire show, including a BBQ dinner was just WOW! The food was plentiful and delicious, and the fire show was incredible (it felt like Cirque du Soleil)! The entire evening was an amazing and authentic experience.

ASADO

Q: How were the bars? – A: The bars were great! We enjoyed the Sports Bar, Music Bar Lounge, Beach Bar and Swim Up Bar! The resort also offers Desires which is a music bar lounge with a DJ, dance floor, and outdoor fire pit.

Q: What types of activities does the resort have? – A: The resort had a multitude of activities! There were exercise classes, pickleball courts, workshops, a theatre (with different shows each night), sunken fire pits to socialize around, and entertainment like a saxophonist at the pool.

 Pickleball Courts

Theatre

Sunken Fire Pit

Sunken Fire Pit at Night

Q: How was the pool and beach? – A: The pools and beach on property were incredible! The chairs were so comfortable that you did not even need a towel to lay down. In the ocean, the water was the prettiest blue you could imagine where you could see straight down to your toes. We know many clients are concerned about sargassum in Mexico, but we must say, the entire area was gorgeous and perfect for those who love the beach!

Pools

Pools 

Pools

Beach

Beach

Q: Is there anything else we did not discuss that you would like to mention? – A:

This resort does not have any wristbands or towel cards, which is something some clients seek when looking for a resort!

When you enter any enclosed space within Secrets Playa Blanca you get a different scent of aromatherapy. The resort implemented this amazing concept and we are all for it! An example of this is: you enter an elevator to smell lavender, but then walk in the sun with the Caribbean breeze to only enter a lobby in the next building and are greeted with the smell of sandalwood. The concept was so incredible and immersive!

With every meal you are offered sparkling or flat water, and given a choice of lemon, lime, or cucumber for your garnish/ flavor.

The team that built this resort paid attention to detail! From the pretty French dishes in the French restaurant, to the olive tree growing in the Italian restaurant, Portofino… all of the restaurants make you feel as if you are stepping into that culture – fabulous!

Olive Tree in Portofino

Q: Who would you say this resort is most suited for? – A: This resort is the perfect adults-only all-inclusive resort and is perfect for any age 18+. The resort is set for young and old, honeymooners, babymooners, friends, families with adult children, and singles – for all!

Q: Would you stay at Secrets Playa Blanca Costa Mujeres again? – A:  Yes! This resort surpassed our wildest dreams. The service was top notch, and the facilities were clean and well-maintained. We recommend this resort to anyone wanting to be spoiled. We also think the Preferred Club is worth if it is in your budget!

Sunrise from Preferred Club Jr. Suite Ocean View Balcony View

Does this incredible experience incline you take a trip to Secrets Playa Blanca Costa Mujeres? Your local Boscov’s Travel Advisor is ready to assist you in planning whenever you’re ready! Contact your local Boscov’s Travel or call 800-755-8020 or visit  https://www.applevacations.com/?agentId=39894341#!%2F to learn more.

 

50 Years of Triumph

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This year, Boscov’s Travel is celebrating their 50 year anniversary. As these 50 years have passed by in seemingly, a blink of an eye, Boscov’s Travel has weathered some of the world’s biggest storms from pandemics, the 9/11 terrorist attacks and much more. As I sat down for a discussion with the company’s President, Pat Cinfici, who has been with the company since the beginning, I gathered my thoughts on how it must have been to work here when these world events occurred. I honestly couldn’t fathom any of this, at least until our conversation.

“Certainly, we have weathered a lot – recessions, political climates, 9/11 and most recently, the COVID-19 pandemic,” Cinfici said. I had just asked her what some of the biggest challenges have been in the last 50 years of Boscov’s Travel. Her tone changed to saddened as she began to remember the many times when mountains were climbed with challenges to overcome.

The Rise of the Internet

Before the internet, Cinfici recalls handwriting plane tickets with many steps and tariff books involved. Travel Advisors also had to search through brochures, following with a call to travel partners to book their client’s travel. The process was a tedious one that they completed every day. When the Internet arose, she explained there was a time where people thought it would be the demise of travel companies – for the sole fact that people were able to book travel on their own. Unfortunately, for some companies it was. But Boscov’s Travel stood their ground with their no cost for complete vacation package planning services, their diversified product, and trusted presence in the community – all which still stand as the foundation today. Cinfici explained, “You cannot get human connection from a “box” (computer), as you would working with a Travel Advisor.” ‘This is true,’ I thought.

9/11

Cinfici recalled the worst impact for her on a personal and professional level being the 9/11 terrorist attacks. With the loss of many lives that day and the horrible memories, this day was a tragedy. Cinfici says she can “still see the day as if it was yesterday.”

She explained that Boscov’s Travel used to have the Boscov’s Department Store television department underneath them at their East location. Cinfici’s secretary at the time was at the office with her, and one of their coworkers called them as she had not come in yet.

“She called and told us a plane had just hit the World Trade Center. We ran down to the televisions and saw it. The first consensus was this had to be a fluke. We knew this was happening, but none of us thought this was a terrorist attack. As we were down there, we watched as a second plane hit the other tower. These events changed the makeup of everything,” Cinfici said with tears in her eyes. She told me the loss of lives were the most horrific thing about that day. I agreed with her.

As far as travel was concerned, the air space was closed for some time so Boscov’s Travel put a team into place who worked around the clock to get clients home safely. They rented cars from all over the country for clients just so they could drive home. Even after clients were home, Boscov’s Travel still had a lot of work to do.

“We had to face the challenges of clients being ‘understandably’ afraid to get on an airplane, for what was a very long time,” Cinfici recalled. “Not only that, but I had to eliminate positions because the business fell off. For me, this was a hard thing to do as I was affecting people’s lives and these people were my professional family. It was very difficult.” Cinfici was crying at this point. I’ve worked for her for over two years and I’ve never heard the full impact of these events. While I knew the impact was there, I finally understood the pain she felt during those very times and even now – loss.

Even after things started to settle and became more ‘normal,’ phones were not ringing as much as they used to for Boscov’s Travel. Cinfici explained, “We had to go outside the Boscov’s Travel offices to make business and to find business. This was the only way we were able to truly survive as a company. It worked, not only by my efforts but a lot of people’s efforts.”

Eyjafjallajökull Volcano Eruption

When Europe closed down due to the Eyjafjallajökull Volcano eruption, the ash affected the air which affected flights. This meant there were clients in Europe who couldn’t get home. “All of us, especially our Corporate Travel department worked tirelessly to get people home, but we got people home,” Cinfici explained. “We took our clients into different countries by boarding them via train to the next destination and so forth. As a country’s air space would close, we would get our clients to the next country. Italy was one of the last countries to close so we got them home through there.” These type of weather-related activities and even political climates are constantly changing the way people travel and Boscov’s Travel Advisors are on top of it day and night with a 24/7 emergency service line.

The COVID-19 Pandemic

We all know the COVID-19 pandemic shut down the entire world, not just a single country. Four years ago, a Global Pandemic was deemed and those days were extremely difficult for Boscov’s Travel.

“Those days were very hard. For me personally, they went very fast. My office was at my dining room table so when I would get up at 4AM, I’d come downstairs, power up the computer and try to think of an inspirational quote and message that would get people motivated. I didn’t want anyone scared and worried about what was going to happen to us. That was one of the biggest challenges during that time,” Cinfici expressed.

I personally, was not with the company at the time, but I couldn’t imagine it – what she had to do or what anyone had to do during this time. The times of the pandemic were difficult and the waters were murky. One thing I did know as I listened to Cinfici recall these events, is that she is a go-getter and cares about her staff and clients – so I knew she would push through until she couldn’t, and that she did.

Cinfici explained, “The days went by so fast because I was on the phone from morning to night with people. I couldn’t wait until we reopened the offices as I had to assist clientele and my staff at home. I was also dependent on the store and the government telling us when we could reopen. I actually think the only reason we got through the pandemic was because of God’s grace, truly. That which does not kill you will definitely make you stronger.”

With that being said, the world began to open back up and Boscov’s Travel staff were back in office. Cinfici told me, “It was hard because every day each country had different rules and regulations which were being changed. My employees were nervous to sell some things to clients because one day a country may have been open and the next it could’ve been closed again.” She explained it was a tough road to navigate. “We lost some key staff members. They left the travel industry because of how the world was and how difficult the industry was becoming due to it. This was difficult, very difficult for everyone. I don’t want to go through it again, and I don’t want the world to go through it again. I don’t want us as an industry to go through it, nor us as a company – ever again.”

Pat Cinfici only skimmed the surface of just some of the things Boscov’s Travel has seen over the past 50 years. If there’s anything to take away, it’s that as a travel company, Boscov’s Travel is subject to what’s going on in the world – whether that be weather, politics, and much more. This is why it’s so important that the company has survived.

“I believe we survived because we have diversified product. People can come here and go anywhere they want in the world. They can go on a one-day trip or take a trip around the world, or everything in between. One of the reasons we did survive through all of these hard times is because we had to change. Change is hard. Some people don’t change, but then they will not be as successful,” Pat longed. “You truly just have to put one foot in front of the other. You have to recognize the fact that if God brought you to it, God gets you through it. That’s how I face it.”

Today, 50 years later, Boscov’s Travel is still standing stronger than ever. Pat Cinfici thanks you, our valued clients and her incredible team. Boscov’s Travel would not have gotten through some of the world’s biggest storms without all of you.

My Personal Experience Onboard Norwegian Cruise Line’s Brand-New Ship the Viva: Q&A Edition

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In November 2023, one of our Boscov’s Travel employees went on an inaugural cruise onboard the brand-new Norwegian Viva! Read her incredible experience below:

Norwegian Viva

Q: Was this your first time sailing on Norwegian Cruise Line? – A: No, this was not my first time sailing on Norwegian Cruise Line. I have sailed about six times with them!

Q: Where did you sail to and from? – A: The ship sailed round trip from Miami, Florida to Norwegian’s private island, Great Stirrup Cay, Bahamas.

View of Miami from Norwegian Viva

Q: What stateroom did you stay in? – A: I had a wonderful and cozy balcony stateroom.

Q: What did you love most about the ship? – A: What I loved most about the ship was actually the décor! From the colors and all – it was extremely warm and welcoming.

Q: What surprised you most about the ship? – A: The layout of the ship surprised me the most! It was very different than any other class of Norwegian ships that I’ve been on. The new design is a ‘smart design’ allowing for all the fun to be right in the middle of the ship.

The Atrium

Q: What was your favorite entertainment onboard? – A: My favorite entertainment was definitely the Improv at Sea shows. They were hilarious and I laughed all night. I also played a game in the comedy club with other passengers one day and we all had a great time!

Q: What was your favorite restaurant onboard? – A: I enjoyed Hudson’s Dining Room the most. The design was stunning with floor to ceiling windows and great food. One of the times I ate there, I had the Beef Wellington and it was so tasty and savory. I did not have a meal I didn’t like!

Q: Did you enjoy the Indulge Food Hall concept? – A: I really liked the concept of Indulge Food Hall and have never eaten somewhere like it before. Indulge is an eat around the world concept all in one place. I tried a good bit of the food there and it was delicious! Another neat thing about Indulge is there is not much of a wait time. It felt as if my food was fresh and on the table right after I ordered it!

Indulge Food Hall

Indulge Food Hall Outdoor Dining

Q: What was your favorite bar onboard? – A: My absolute favorite bar onboard was the Observation Lounge. I loved the décor there especially and the views! Plus, the drinks were fantastic.

Q: What activities did you do onboard and which was your favorite? – A: I tried out the Viva Speedway (sooo fun!), spent time at the pools and bars, and also played the game at the Improv at Sea as I mentioned. If I have to pick a favorite onboard activity, it would definitely be the Viva Speedway. There were beautiful views of the ocean and it was so fun to zip around three levels of track!

Pool Deck

Infinity Pool

Waves Pool Bar

Q: What did you think of the Oceanwalk? – A: The Oceanwalk was pretty neat with how you are able to walk on the glass above the ocean!

Q: Was there anything on the ship you’ve never seen before? – A: There was much on the ship I have never seen before from the Indulge Food Hall, the Viva Speedway and the layout. This ship was so neat and fun!

Q: You mentioned you sailed to Great Stirrup Cay, Bahamas. What do you want to share about the port? – A: Great Stirrup Cay is a port where the ship tenders. So once on the island, I had a great time and the weather was beautiful. I was able to take a behind the scenes tour, spend time at the beach, ate and explored the island. The beaches were extremely beautiful, and there were many activities/excursions including ziplining, wave runner tours, shopping, eating, relaxing and more. As the island is private, there were no locals haggling at the beaches which was very nice. Great Stirrup Cay is truly a relaxing port to visit!

Great Stirrup Cay Beach Entrance

Great Stirrup Cay Beach

Jumbey Beach Grill

Great Stirrup Cay Ziplining

Great Stirrup Cay Lighthouse

Q: Did you go on any excursions? – A: Yes! I was fortunate enough to go on a behind the scenes tour of Great Stirrup Cay which showed us where the employees (who actually live on the island) stay, what they can do when they’re off work, where they shop, and more!

Great Stirrup Cay Behind the Scenes Tour Entrance

Great Stirrup Cay Behind the Scenes Tour Employee Housing

Q: Is there anything else we did not discuss that you would like to mention? – A: The staff onboard the Viva and at Great Stirrup Cay were all very friendly and helpful. They made the cruise even more enjoyable than it already was!

Q: What do you recommend to anyone sailing on the Viva? – A: Definitely, it’s a nice ship whether you’re going for the ship itself or the itinerary.

Q: Would you sail on the Viva again? – A: Yes! Of course.

Does this incredible experience incline you to sail on the Norwegian Viva? Your local Boscov’s Travel Advisor is ready to assist you in planning whenever you’re ready! Contact your local Boscov’s Travel or call 800-755-8020 or visit https://www.boscovstravel.com/cruises/norwegian/index.html to learn more.

 

My personal experience at the ALG Vacations’ Ascend 2023 Conference in Cancun, Mexico.

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Recently, one of our Boscov’s Travel Advisors attended the ALG Vacations’ Ascend 2023 conference where she took daily classes, toured resorts and learned information and vacation ideas to bring back to YOU, our valued clients!

Ascend 2023 Conference

This fall 2023, I had the pleasure of attending an exclusive event hosted in Cancun, Mexico.  Ascend 2023 is an invite only, Travel Advisor event presented by ALG Vacations. The event exceeded and went way beyond all my expectations! ALG Vacations blew me away with all of the branding, participants in the gigantic trade show, guest speakers, lectures, entertainment, and the 600+ professional travel agents that were invited. Everything was truly top of the line. During the conference, I attended lectures, classes, breakout sessions and saw resorts which allowed me to bring back first-hand knowledge to our clients. As a Boscov’s Travel Advisor, I am continuously looking to travel and learn about the destinations and attractions that I think our clients would love.

Royalton Chic Cancun

Junior Suite Oceanfront Double Room

View from Oceanfront Room

With that being said, during the conference Travel Advisors were placed at five different large resorts. I ended up staying at the beautiful Royalton Chic Cancun. The Royalton Chic Cancun was truly stunning and located in the heart of Cancun’s beautiful beaches! I’ve personally been to Cancun eleven times, but have never stayed in the hotel zone which is where this resort is located. Needless to say, I enjoyed it very much!

Beach

With nine dining options (delicious), multiple pools, large well-appointed rooms, and a staff that exceeded my expectations, the resort did not disappoint. There is a rooftop party pool with private cabanas and guest DJ’s accessible to guests and the public for a fee. The resort’s beaches were stunning with perfectly turquoise, warm water. A neat feature the resort has is a keyless entry ID bracelet for resort guests that made access to the room easy-peasy. On top of that, the entertainment team and nightly shows were engaging and fun. The resort truly was incredible!

Ascend 2023 Conference

I recommend the resort to anyone looking for an active resort filled with activities. The Royalton Chic Cancun truly has an energetic adult vibe with luxury features and amenities. If you’re considering a trip to Cancun, you can’t go wrong with staying there. With our wealth of knowledge, your local Boscov’s Travel Advisor can help you plan your next vacation to Mexico today. See you at the pool!

My personal experience at Iberostar Rose Hall Beach Resort, Montego Bay, Jamaica

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Recently one of our Boscov’s Travel Advisors took a trip to Montego Bay, Jamaica. Read her incredible experience below.

We traveled to Iberostar Rose Hall in Montego Bay, Jamaica at the end of March to early April, 2023 for four nights. We enjoy the fun activities, entertainment, beaches and great views that Montego Bay has to offer.  The weather is beautiful as the temperatures in winter is around a high of 82 degrees and in the summer 87 degrees. The best part? The ocean water is 85 degrees all year round! It truly is a wonderful place to visit!

To make our trip as timely and efficient as possible, we booked a personal meet and greet service for our arrival at the Montego Bay Airport. This service brings someone directly to you to assist you through customs, immigrations, and baggage claim, then to your resort. And Iberostar Rose Hall is only a half hour away from the airport! We stayed in a room on the third floor with stunning partial views of the ocean and pool.

This resort was incredible with daily pool activities, nightly entertainment, stunning views, delicious food and so much more. One of the best parts of the trip is the all-inclusive amenities! Iberostar Rose Hall offers five restaurants and 6 bars, including a pool bar. There was no time wasted with all the great things to do on the property.

When staying in Montego Bay there is a lot you can do with many excursion options to choose from if you want to stray away from your resort. On this trip we took a two and a half hour Braco Stables Private Horseback Ride and Swim excursion. This excursion picked us up at our resort to visit the scenic sugar plantations and countryside, then to the shore to swim and go bareback riding with the horses on a beautiful private beach. I highly recommend this tour while visiting Montego Bay!

We really enjoy vacationing in Montego Bay and I highly recommend going at least once. Montego Bay is a stunning vacation spot for anyone. Since I have a wide range of knowledge on the area and of the resorts, it is important that I qualify my clients to fit them with the right resort and activities for what they expect on their vacations. Your local Boscov’s Travel Advisor is ready to help you find the perfect fit for your next vacation in Montego Bay,  Jamaica and beyond. Contact us today!

My experience on the BRAND-NEW Norwegian Prima

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Recently one of our Boscov’s Travel employees took a cruise on the brand-new Norwegian Prima. Read her incredible experience below.

I’ll be honest with you the thought of cruising made me nervous, neither my boyfriend Matt nor I have gone on a cruise before. My grandparents and my coworkers have all raved about cruising, but I only vicariously lived through their experiences. I wasn’t sure if I ever planned on cruising, but when I was given the opportunity to go on the new Norwegian Prima, I thought ‘how could I possibly not take this incredible opportunity?’ Our cruise was an inaugural sailing on the BRAND NEW Norwegian Prima. The sailing was 4-nights to Halifax, Nova Scotia roundtrip from New York City, NY (no need to fly!).

The morning of our departure was seamless with transportation to the pier and the ease with being able to be dropped off right at the terminal (and right in front of the big and beautiful, Norwegian Prima). Our driver, which happened to be my mother, giggled, got out of the car and asked us to take her photo because that’s the closest she’s ever been to a cruise ship. It was hilarious, but as you can see, none of us have ever cruised before and this was a big deal. My boyfriend and I said our so-longs to her and we went into the terminal. Everybody in the terminal was so friendly and willing to help us navigate where to go and check in. The process was smooth and it only took us approximately ten minutes. We were given a keycard lanyard that would give us access to all things including our room and reservations. We actually found all of this easier and friendlier than the airport. I couldn’t believe I was actually about to step on to a cruise ship for the next five days.

As we walked onboard the Prima, I was amazed. The first area I saw was the atrium which felt like a five-star hotel – three stories tall with a bar on the main level, Starbucks on the next, and a whiskey bar at the top. ‘Am I really on a ship right now?’ I thought. We made our way to our room which was easy to navigate, but there were Norwegian workers to guide the way if assistance was needed. Our room was a balcony stateroom and it was absolutely stunning. The layout was much more spacious than I thought it would be, the bathroom was quaint, the balcony was cozy and the bed was comfy! I was even able to put on my makeup at our room’s makeup stand and hang all our formal attire up in the room’s closet.

Once we got settled in, we went onto the deck and took in the views of the Manhattan skyline and as we sailed away from port we waved to the Statue of Liberty and saw Ellis Island. The view was incredible with the sunset behind Lady Liberty. After this, we knew it was time to explore and make our reservations for dining and entertainment. We wanted to experience every single thing we could to get the most out of our first cruise – and that we did.

My onboard experiences

Dining

I cannot begin to tell you how delicious the food was on the Norwegian Prima. Some of our favorites include the Indulge Food Hall (complimentary), The Local Bar & Grill (complimentary), and Cagney’s Steakhouse (specialty). The nicest part about Norwegian Cruise Line is that there are no fixed dining times which means you can eat when you want, with who you want. I enjoyed this because Matt and I never eat at a consistent time – when we’re hungry we’re hungry, so this worked out well for us. We did have to make reservations for our included specialty dining which can be done on the NCL app.

Indulge Food Hall

AMAZING! In an onboard meeting, I learned that Indulge Food Hall is a new dining concept onboard and I truthfully would not want to go without it. You can literally dine around the world from Indian Food to Italian, Latin and more – don’t forget the incredible Coco’s desserts. There are eight dining options and the food hall is open for breakfast, lunch and dinner. We went here at least once every day. The food choices are endless and I mean it – even if you went here every day for a week-long cruise, you could enjoy something different every single day.

When you order at Indulge, you use a screen to look at all your options and the waiters in your section of the food hall serve your orders and drinks. The staff were super kind and attentive. We even made a friend with our first-day waiter, Bhilly. After our first meeting, he was always ecstatic to see us – he asked us about our day, would recommend food, and just make sure we were having an overall great time. The waiters truly gave exceptional service and I hope to see Bhilly one day again on a cruise.

The Local Bar & Grill

The Local Bar & Grill was a dining option we figured would be more American food as it is a pub option so we waited to go there until our third day for lunch. Boy, were we glad we finally did. I had the fish sandwich the first day and I went back for another the next – that’s how delicious it was. Matt did the same, but with the chicken salad sandwich. All of our appetizers and drinks were perfect. I highly recommend the Local Bar & Grill.

Cagney’s Steakhouse

Apparently, a lot of people like Cagney’s Steakhouse and you can add us to that list. Matt really wanted to go here and we had one specialty dining package to use. For our inaugural sailing, specialty restaurants required reservations so our first day on board we snagged our Cagney’s reservation.

Matt and I ordered an abundance of food to try and there was not a single thing we didn’t enjoy. For starters we ordered the black tiger shrimp trio and the lobster bisque, which had big pieces of lobster in it. I’m getting hungry again just talking about it. For our entrees, I got filet mignon and Matt got the ribeye. Our waiter, Cloyd (fun side note, he said the way you remember his name is either Pink CLOYD or CLOYD Mayweather) came to our table with a box of knives to choose to use with our steaks. Cloyd explained what each knife was good for and what he recommended. Then our steaks came out and I have to tell you, I am not the biggest steak eater, but I’ve never had a better steak in my life. I crave Cagney’s filet mignon all the time now, that’s how good it was!

For our sides we took Bhilly from Indulge Food Hall’s recommendation of parmesan dusted truffle fries and Cloyd’s recommendation of potatoes au gratin, plus some broccoli. I can’t express enough how delicious our food was. For dessert we got the seven-layer chocolate cake and the “omg” caramel-butterscotch cheesecake, both were incredible. If you are a steak-lover or a good-food lover (who isn’t?), I am confident you will LOVE this specialty dining restaurant.

Side note on specialty dining: A few of my fellow coworkers tried out some of the other specialty restaurants including Le Bistro, Palomar, and Los Lobos. Everyone enjoyed their food and recommended their specific choice in specialty dining. I have a feeling you can’t go wrong with any of the specialty dining options.

Bars and Lounges

The bars and lounges on the Prima were so neat and diverse. I’ll touch on some of them.

Belvedere Bar

The Belvedere Bar was tucked away behind the casino. They had fun cocktails and the bartenders were very kind and informative to us as we were new to cruising. The Belvedere Bar was nice for a quiet cocktail during the day and a bit livelier with a small crowd in the evening.

Waves Pool Bar

We visited the Waves Pool Bar as we waited for the ship to sail. My favorite cocktail was the frozen Pina Colada. The drinks were delicious and it was nice to watch all the activity on deck.

Observation Lounge

The Observation Lounge is beautiful because its wide-open windows allow you a beautiful panoramic view of the ocean. We were here for two cocktail hours and the time spent was great and the bartenders were very attentive. My favorite part of this bar and lounge was definitely watching the moon come into view over the ocean as the sun went down.

Penrose Bar

The Penrose Bar is so fun and pretty as it is on the lowest level of the atrium. Plus, being in the atrium it’s a great place to people watch.  After one of the entertainment shows, we went there with a fellow colleague and her husband, had some drinks and listened to the live band. They were phenomenal! Every evening there was a band that played here so don’t miss out as they did not disappoint.

Starbucks

The good ole morning friend, Starbucks. There’s not much to say other than every morning my coffee was great and the lounge was cozy. Keep in mind, there’s a Starbucks in Indulge Food Hall if the line in the atrium Starbucks is too long.

Onboard Activities

The activities and entertainment on the Prima were top tier. From the games, slides, experiences and more, there was always something fun to do!

Prima Speedway

I have to tell you the Prima Speedway was so impressive. How can a three-level go-kart race track on top of a cruise ship not be impressive? This had to be one of the most fun activities on board. Zipping around a race track on top of a cruise ship at almost thirty miles per hour is loads of fun. The track had many turns, dips, and brought you up to the top where you could see amazing views of the ocean. All of us got at least fourteen laps in!

The Speedway also has an observation deck where you can shoot lasers at the go-karts in play to give them a speed boost. On the deck there is a winner’s circle where you can pose for a photo op and see the leader boards for your sailing. The Prima Speedway is great for anyone who likes to have fun, is adventurous and competitive. Even better, get off the track and turn the corner and you’ll be at the Speedway Bar for a drink. The Prima Speedway was incredible and you have to try it out at least once!

Tee Time

Mini-golf on a cruise ship, but not your usual mini-golf, this is an interactive course and tech-immersive! There are nine holes mapped out in a Vegas-style backdrop (out of this world). You will receive your golf ball that has technology in it so every time you place your ball on the green, it syncs up to the hole. The course knows it’s you, knows how many times you’ve hit your ball for par, and at the end you can even win a prize – including a free cruise!

The Bull’s Eye

The Bull’s Eye is your classic game of darts with a twist! The game has a video tracking system that automatically calculates each person’s score. There are multiple types of dart games you can play and the technology keeps your game light-hearted, but competitive. So fun!

The Stadium

The Stadium is a fun place to play it up with tabletop shuffleboard, pickleball, subsoccer (our favorite), beer pong and more! Some of these classic games even have a few twists. Matt and I found our competitive sides yet again, and had such a fun time testing out each game.

Galaxy Pavilion

If you enjoy virtual reality, top golf, and simulators – this is for you! The Galaxy Pavilion has a flying, interactive theater, a TopGolf “driving range,” racing simulators and more. The high-tech world of the Galaxy Pavilion is fun for everyone and I can tell you, we definitely had fun here.

The Drop

Intimidating? Kind of. Fun? YES! We stood on the top deck watching people free-fall down this 10-story slide and it was a bit nerve-wracking. I kept reminding myself that I sky-dived before so I could handle a slide. But this was a free-fall slide that went over the side of a ship. Oh well! We gave it a go and it was SUPER FUN! Once it’s your turn, you get in at the top of the slide and the Norwegian employee will explain how to lay for the ride. Then the door closes over, the countdown begins… woosh – The Drop! The slide was fun with turns and at one part there is a window section of the slide where you can see down to the ocean. If you can overcome the nerves – do try this, it’s worth it.

Pool Deck

While it was a bit to chilly for the pool, we did enjoy the pool deck on our first day since it was a bit warmer than the rest of the sailing. If you like to people-watch like I do, this is a great place for you. The pool deck is definitely the hub area for people to gather, hangout and lounge. The scenery of the ocean was stunning and the pool is fabulous. Don’t forget about the infinity hot tubs (super relaxing with stunning views) and waterslides or get a drink at Waves Pool Bar!

Oceanwalk and The Concourse

The Oceanwalk was beautiful and thrilling. Take a walk and you’ll be impressed as you’ll find the first glass walkway at sea! The ocean is right under your feet and the views are incredible! Right next to Oceanwalk is the The Concourse where beautiful interactive artwork is displayed. We took a lot of fun photos and videos here.

Casino

Casinos aren’t necessarily our thing, but it was really neat to see a full-running casino on the cruise chip. If you enjoy casinos, you’ll love this!

Mandara Spa & Thermal Suite

We decided we wanted to have a nice relaxing day here and we’re both glad we did. If you enjoy spas, you’re going to love this. We bought a day pass to the Mandara Spa & Thermal Suite which allowed us access to robes, towels, refreshments, and some of the spa’s neatest features including: the Vitality Pool & Salt Flotation Pool which has a multi-story waterfall, a relaxation area with hot stone loungers and a beautiful ocean view, a charcoal sauna, a Finnish sauna, an infrared sauna, a salt room, an ice room, a steam room, an experiential shower! The spa also offers massages, acupuncture, manicures/pedicures, facials and more. Plus, there is the Pulse Fitness Center attached to the spa for all to use. The fitness center also has panoramic views of the ocean too. The spa was definitely the place to unwind and feel good so do try it if you like that kind of thing!

Entertainment

I cannot say enough how incredible the onboard entertainment was. For each show you need to reserve your spot to the theater on the NCL app, but if you can’t get a reservation there’s no need to worry! Every night before the show begins you can join a standby que on the NCL app and if someone does not show up for their reservation ten minutes prior to showtime, you’ll get notified that you are able to go in to the show! So get there early and all you have to do is show your notification or reservation and you’ll be on your way to enjoy the entertainment. We were able to get into every show by doing this which was so worth it! Keep reading for our favorite entertainment on board.

Prima Theater turned Nightclub

To begin on the entertainment, the Prima Theater was spectacular because not only were there incredible shows, but it is the first venue in the world that transforms from a three-story theater to a spectacular Vegas-Style nightclub. We watched the theater transform in a matter of minutes. After the transformation, the seats were gone and the dance floor was open – AMAZING! Our favorite theme night at the nightclub was the 80’s Flashback night. The music, lights and vibes were all set as we danced the night away!

Summer: The Donna Summer Musical

This Tony Award-nominated Broadway show did not disappoint. I thought it was spectacular. You’ll be immersed in Donna Summer’s incredible life journey all while singing along and dancing to the Disco Queen’s hits. Even though I was not alive during the disco era, I can tell you this Prima Theater show is incredible no matter your age!

The Price is Right Live

Yes, this is exactly what you think it is. The Price is Right brought right to the Prima Theater. Seriously, they brought the real traveling Price is Right Live replication right to the ship. When you arrive at the Prima Theater you will get your name tag and hope you are one of the lucky players to hear “come on down” to the stage to play. We weren’t called down, but the entire experience was super fun.

Syd Norman’s Pour House

At Syd Norman’s you’ll have drinks and sing along to your favorite rock hits. We had so much fun here that went more than one night. The house band was comical, fun, and interactive all while rocking out. It’s one of those things where I will say you have to see it for yourself.

The Improv At Sea

We went to both the family show and the late-night adult show, both of which were hilarious! We really were laughing the night away. Comedy at its finest.

Destination and Excursion – Peggy’s Cove, Halifax, Nova Scotia

I was actually fairly nervous to do an excursion as I did not know what to expect or how it worked. We made our reservations for the excursion on Norwegian’s website and were told to meet in the Prima Theater prior to our excursion start time. Once at the theater, Norwegian employees called the excursion names and when your excursion was called you met with your tour group. We met our group and followed our guide off of the ship. We immediately got into our excursion van and were on our way!

Our ship docked in Halifax, Nova Scotia and we chose the beautiful Peggy’s Cove and Arcadian Maple Syrup excursion. Throughout our ride to Peggy’s Cove our guide told us about the area and pointed out popular sites and attractions that we passed. When we finally arrived to Peggy’s Cove and fishing village, our guide explained what we could do and see as well as told us what time we needed to be back at the van. After that, we took off exploring the entire village. We viewed the lighthouse, tried a lobster roll (YUM), took photos, went into the fishing village shops and more. The area was stunning and if you ever go on a cruise to Canada, I highly recommend Peggy’s Cove!

Once it was time to meet back up with the group, we had a head count to make sure everyone was there and moved on to the Arcadian Maple Syrup store to taste the maple syrup and shop. After this stop we made our way back to the Prima. To get back on the ship all we had to do was scan ourselves in with our keycard lanyard and then be double-checked with facial recognition. Going on an excursion was much simpler and exciting than I expected it to be. I’m so glad we went on one!

I’ve officially filled you in on all of our favorite highlights and experiences from the Norwegian Prima inaugural sailing. The morning the ship arrived back in New York City, I was sad to leave. Thankfully, the process to unload was as easy as the process to board. The Norwegian crew announced on the ship’s overhead speakers when it was each group’s time to load off. We waited in a line and the process was simple to go through customs. Then we found my Mom in the pickup area and as soon as Matt and I got in her car we told her she needs to go on a cruise! We do hope to take her on one someday as she would absolutely love it.

Soooo…. To answer your question, yes, I would cruise again! And yes, the Norwegian Prima is really this incredible. I never thought that I’d be on a cruise ship, let alone something as magnificent as this. What I am going to leave you with is if you have the opportunity to go on the brand-new Norwegian Prima, do it! Explore everything you possibly can, relax and have fun! I really hope to go back on a cruise ship soon and by soon, I mean, like yesterday.

I recommend cruising on the Norwegian Prima as soon as you can, and with our wealth of knowledge, your local Boscov’s Travel Advisor can help you plan your next cruise too! Contact your local Boscov’s Travel or call 800-755-8020, boscovstravel.com.